Advice
Boiler repair vs replacement: which is right for your home?
The questions to ask before you spend money on an older boiler.
A boiler usually breaks down at the worst possible moment, and you end up making the decision on the spot. The engineer gives you a price to fix it, and you have to work out whether to spend that money or put it towards a new one instead. It is a much easier call if you have thought about it in advance.
How long a boiler should last
Most boilers are built to run for somewhere between ten and fifteen years. What you actually get depends on how hard the boiler has worked, the condition of the water going through it, and whether it has been serviced every year. A well maintained boiler at twelve can be in better health than a neglected one at eight, so age on its own is never the whole answer.
When a repair is the right call
Repairing is usually the sensible option if the boiler is under about eight to ten years old and the fault is a single component rather than the heat exchanger. Two other things point the same way: heating bills that have stayed steady, and a boiler that has not left you without heat before. At that age parts are still readily available and the boiler should still be running close to its original efficiency, so one repair ought to buy you several more years.
When it is time to replace
Past twelve to fifteen years the balance shifts, especially if you have had more than one breakdown in a single heating season. Rising bills are worth taking seriously too. If your usage has not changed but the cost has crept up, the boiler is losing efficiency and will keep on losing it. The other warning sign is parts. Once a model goes out of production, a fault that would have been a morning’s work can leave you waiting days for a component that may not exist any more.
Working out whether the repair is worth it
There is no magic percentage that tells you to stop repairing. The comparison that actually helps is not the repair price against the price of a new boiler, but the repair price against the number of years that repair buys you. Four hundred pounds spent on a boiler with two years left in it is poor value. The same four hundred on a boiler with eight good years ahead is money well spent. Any engineer worth using will give you an honest view on which of those you are looking at.
What you gain on efficiency
Older non-condensing boilers typically ran at around 60 to 70 per cent efficiency, which means roughly a third of the gas you paid for went straight out of the flue. A current A-rated condensing boiler runs above 90 per cent. Households replacing a genuinely old unit often see heating costs fall by somewhere in the region of 20 to 30 per cent, although what you save in practice depends just as much on your controls, your insulation and how you run the heating.
Older Edinburgh properties
A lot of Edinburgh housing makes this decision slightly harder. Stone tenements with solid walls and high ceilings need more heat than a modern building of the same floor area, so a boiler that was undersized when it went in will struggle whatever its age. Old pipework deserves a look as well, because a system full of sludge will shorten the life of whatever you fit next. In a flat a combi normally makes sense, since it saves the space a cylinder would take up. Houses with more than one bathroom are usually better off with a system or regular boiler that can keep up when several taps are running.
Questions worth asking
- How old is the boiler really? The date is usually on the service sticker or in the paperwork.
- How many times has it failed in the last two years?
- Have the heating bills gone up without your usage changing?
- How many more years should this repair buy?
- Is any of the original warranty still in place?
Check the engineer is Gas Safe registered
Anyone working on your boiler has to be Gas Safe registered, and you are entitled to ask to see the card before they start. It carries the engineer’s photo, their registration number and the specific types of work they are qualified to carry out. It is a reasonable thing to ask and no decent engineer will mind.
Common questions
How long should a boiler last?
Most boilers last between ten and fifteen years. How long yours lasts depends on how hard it works, the condition of the water in the system, and whether it gets serviced every year.
Is it worth repairing an old boiler?
If it is over twelve to fifteen years old and breaking down regularly, replacing it is usually the better use of the money. Below about eight to ten years, a repair normally makes sense.
How much could a new boiler save me?
Replacing a genuinely old boiler with a modern A-rated one often cuts heating costs by around 20 to 30 per cent. The actual saving depends on your controls, your insulation and how you use the heating.
How often should I service my boiler?
Once a year. An annual service keeps the manufacturer warranty valid and catches small faults before they turn into breakdowns.